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Fresh Arrivals

The SAGE Handbook of Qualitative Business and Management Research Methods: Methods and Challenges 1st Ed. by Cathy Cassell, Ann L. Cunliffe

The SAGE Handbook of Qualitative Business and Management Research Methods provides a state-of–the art overview of qualitative research methods in the business and management field. Bringing together a team of leading international researchers, the chapters offer a comprehensive overview of the key methods and challenges encountered when undertaking qualitative research in the field.

Enhancing The People Factor: HR Issues and Challenges by A.S. Lather, Puja Khatri

Covers the selected papers presented by various authors comprising of corporate leaders, management practitioners, thinkers, academicians and researchers. It looks at a diverse range of topics pertaining to learning organizations, leadership styles, job satisfaction, organizational commitment, employability and human resourced planning. Contemporary areas like Human Resource productivity accounting, Human Resource productivity accounting, Human resource information systems, exit interviews and Internal corporate social responsibility have been presented with a flavor of latest research and empirical treatment of the data. The book shall serve as a rich resource to a wider section of the society and the industry at large on the issues, challenges, innovations and strategies adopted by various corporate to become sustainable organizations.

Evaluating Employee Performance: A Practical Guide to Assessing Performance 1st Ed. by Paul J. Jerome

Evaluation should be an ongoing, interactive process. Learn how to objectively describe performance, business impacts, and on–the–job examples. Avoid disagreements on words or ratings while you effectively appraise performance, even if you have to use “less–than–desirable” forms. Develop your team members′ potential with measurable plans. Support your decisions with substantive and legally sound documentation. This guidebook provides essential tools and techniques to everyone accountable for assessing, reinforcing, and redirecting the performance of individuals and teams––including themselves.

Service management: operations, strategy, information technology by James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.

Learning about the growing field of service operations management requires a textbook that embraces all service industries and addresses the most recent trends in services. The Eighth edition of Service Management also reflect the dynamic impact of information technology on service systems by integrating its uses throughout the book. Recognized globally as the most comprehensive and authoritative textbook on service operations, Service Management illustrates lessons with current and interesting examples and cases.

Sustainability in the Hospitality Industry: Principles of sustainable operations 3rd Edition by Willy Legrand, Philip Sloan, Joseph S. Chen

      Sustainability in the Hospitality Industry, Third Edition, is the only book available to introduce students to economic, environmental and socially sustainable issues specifically facing the industry as well as exploring ideas, solutions and strategies of how to manage operations in a sustainable way. This latest edition has been updated in the following ways:

  • Updated content including sustainable food systems, hotel energy solutions, impacts of technology, water and food waste management, green hotel design, certification and ecolabelling systems and the evolving nature of corporate social responsibility strategies.
  • New chapters exploring environmental accounting and the internalization of externalities as well as the management of accessibility in hospitality.
  • Updated and new international case studies with reflective questions throughout to explore key issues and show real-life operational responses to sustainability within the hospitality industry.

This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers in the hospitality industry.

A Roadmap to Green Supply Chains: Using Supply Chain Archaeology and Big Data Analytics (Volume 1) First Ed. by Kevin L. Lyons

This book shows the relationship between the sustainability movement and supply chains. It provides a guide for supply chain professionals, as well as government officials, corporate executives, and institutional leaders on how to direct their purchasing power so that they source products that not only fill the needs of their organizations, but that also contribute to the health and well-being of the planet. The author, Dr. Kevin Lyons, Ph.D., combined his experiences as the Chief Procurement Officer at Rutgers University with his own unique supply chain archeology. His archeological research involved sifting through garbage dumps where he examined the discarded products he procured for the university. Working backwoods, he developed systems and techniques for making sure sustainable products entered the supply chain from the start. And once they no longer served their intended purpose, they were recycled or reused.

Global Logistics: New Directions in Supply Chain Management Sixth Ed. by Donald Waters

The field of logistics continues to develop at a remarkable pace. Until recently, logistics was barely considered in the long-term plans of even major companies, but its strategic role is now recognized and it lies at the heart of long-term plans in almost every business. There are many reasons for this change: communications and information technology are offering new opportunities; world trade is growing; competition is forcing operations to adopt new practices and become ever more efficient; and there is increasing concern for the environment. Add to this the increased emphasis on customer satisfaction, flexible operations and time compression, and it becomes clear why it is so important for organizations to get their logistics right. From a truly international perspective, Global logistics provide a wealth of useful ideas and practical information on all the current and future trends in logistics and supply chain management. Written by a host of contributors who are acknowledged experts in their fields, this fully updated sixth edition focuses on areas of particular current interest, including: logistics in China, and Central and Eastern Europe; the improvement of communications and technology; humanitarian supply chains; internet trading; agile supply chains; performance measurement.

Supply Chain Risk Management (Resource Management) 1st Ed. by Gregory L. Schlegel, Robert J. Trent

Supply Chain Risk Management: An Emerging Discipline gives you the tools and expertise to do just that. While the focus of the book is on how you can react better and faster than the others, the text also helps you understand how to prevent certain risks from happening in the first place. The authors detail a risk management framework that helps you reduce the costs associated with risk, protect your brand and reputation, ensure positive financial outcomes, and develop visible, predictable, resilient, and sustainable supply chains. They provide access to a cloud-based, end-to-end supply chain risk assessment “Heat Map” that illustrates the maturity of the chain through the various stages. It should not come as a surprise to anyone that the world is a riskier place than it was just 15 years ago. A survey used to calculate the Allianz Risk Barometer recently concluded for the first time that supply chain risk is now the top concern of global insurance providers. For most organizations this new reality requires major adjustments, some of which will not be easy. This book helps you understand the emerging discipline called supply chain risk management. It explains the relevant concepts, supplies a wide variety of tools and approaches to help your organization stay ahead of its competitors, and takes a look at future directions in risk management―all in a clear, concise presentation that gives you practical advice and helps you develop actionable strategies.


Operations Management Sustainability And Supply Chain Management Paperback by Chuck Munson, Amit Sachan , Jay Heizer , Barry Render 

A broad, practical introduction to operations, reinforced with an extensive collection of practice problems Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Problems found in the Twelfth Edition contain ample support–found in the book’s solved-problems and worked examples–to help readers better understand concepts important to today’s operations management professionals.

Introduction to Operations Research Revised Ed. by Frederick S Hillier

While building on the classic strengths of the original text, the author continues to find new ways to make this book current and relevant to students. One way is by incorporating a wealth of state-of-the-art, user-friendly software and more coverage of business applications than ever before. The hallmark features of this edition include clear and comprehensive coverage of the fundamentals of operations research, an extensive set of interesting problems and cases, and state-of-the-practice operations research software used in conjunction with examples from the text.

The McGraw-Hill 36-Hour Course: Operations Management 1st Ed. by Linda Brennan

Whether a business manufactures trucks, delivers packages, or sells coffee, it lives and breathes on its operations. Without exception. Ensuring smooth, efficient processes is a challenging task–but the rewards are immense. The McGraw-Hill 36-Hour Course: Operations Management puts you on the fast track to bolstering and managing the effectiveness of your organization’s operations. Complete with exercises, self-tests, and an online final exam, this virtual immersion course in operations management teaches you how to:

  • Evaluate and measure existing systems’ performance
  • Use quality management tools like Six Sigma and Lean Production
  • Design new, improved processes
  • Define, plan, and control costs of projects Take this in-depth course on operations management and put your vision into action. This is the only book on the syllabus. Class begins now!


Managing Business Process Flows: Principles of Operations Management 3rd Ed. by Ravi Anupindi, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. Van Mieghem, Eitan Zemel

The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter–all of which are illustrated with contemporary examples from practice. A structured, data-driven approach to understanding core operations management concepts. Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process.

Front Office Operations Fourth Ed. by Pearson India

This major re-write of Front Office Operations covers the reality of hotel work as we cross into a new century, but still covers the timeless system and procedures that underpin the work of hotel reception desks around the world.

Service Operations Management: Improving Service Delivery 3rd Ed. Robert Johnston , Graham Clark 

This international market-leading book, aimed at both students and practicing managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.

Quantitative Survival Guide for Operations Management to accompany Operations Management, 2nd Ed. by Thomas Kratzer 

This Quantitative Survival Guide for Operations Management comes from a desire to help students understand and succeed when faced with the quantitative portions of a course in Operations Management. If you have struggled with math and statistics in earlier courses, this is the guide for you! This supplement gives examples of the types of problems that a student will encounter in a typical Operations Management textbook. The first section reviews some basics of algebra and pre-algebra. Each of the following sections reviews quantitative material by topic covered in an Operations Management course.

Decision Systems for Inventory Management and Production Planning 2nd Ed. by Edward A. Silver , Rein Peterson

An in-depth discussion of the major decisions in production planning, scheduling, and inventory management faced by organizations, both private and public. Strategic and operational issues are covered, as well as the latest systems used to make decisions, including Just-in-Time Manufacturing, KANBAN, Distribution Requirements Planning, and PUSH Control. A series of cases focusing on one organization complement the text’s discussion, and several problem sets are also included. An extensive list of references allows the advanced student to pursue topics of interest in more detail.

Schedule of Rates-2021 by Military Engineering Services Pakistan

This edition of schedule of rate have been prepared by a team of experts having huge experience of field work. Concrete efforts have been made to make this schedule more comprehensive, modernized and futuristic, in line with the best national and international practices. The lay out and format have also been revised to afford ease of reference and efficeny.